Terms & conditions

1 Program Name and Description

Program Name: Signature Epoxy Floors Messaging Program
Description: This program sends both marketing and non-marketing messages.

Marketing messages include promotions, discounts, service offers, and updates about our products and services.

Non-marketing messages include appointment reminders, service notifications, and order or installation updates.

Messages are sent only to individuals who have explicitly opted in.

2 Messaging Consent

You must explicitly consent to receive messages from Signature Epoxy Floors. Consent can be given through website sign-up forms, paper forms, or verbally through customer service interactions. Users may opt in separately for marketing messages and non-marketing messages and may choose to receive either, both, or neither.

3 Message Types and Frequency

Messages may include alerts, reminders, promotional offers, updates, and other communications relevant to your interactions with our services. Frequency depends on your preferences and service usage.

4 Opt-Out Instructions

To stop receiving messages, reply STOP to any message. This applies to both marketing and non-marketing messages.

5 Rejoining Instructions

To rejoin the messaging program after opting out, submit your phone number again through our website sign-up form or contact Signature Epoxy Floors at https://signatureepoxyfloors.com/contact-us.

6 Help Instructions

For assistance, reply HELP to any message or contact Signature Epoxy Floors at [email protected].

7 Carrier Liability Disclaimer

Signature Epoxy Floors does not guarantee messages will be delivered without delays or failures. Carrier is not liable for delayed or undelivered messages.

8 Message and Data Rates Disclaimer

Standard message and data rates may apply for messages sent or received as part of this service. Charges depend on your mobile carrier plan.

9 Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. It is available on our website. We do not sell, rent, or share your personal data with third parties for marketing purposes.

10 Compliance with Industry Standards

This messaging program is operated in compliance with applicable industry standards, including TCPA and CTIA messaging guidelines.

11 Legal Compliance

You acknowledge that the messaging service must be used in compliance with all federal, state, and local laws, including those related to privacy, telecommunications, and commercial communications.

12 Message Delivery

Message delivery may be affected by factors outside our control, such as network issues or device compatibility.

13 User Obligations

You agree not to use this service to send messages that are offensive, illegal, or intended to harass or harm others.

14 Changes to Terms

Signature Epoxy Floors may update these Terms at any time. Changes will be communicated through our website or direct communications when feasible.

15 Contact Information

For any queries regarding these Terms, contact Signature Epoxy Floors at [email protected].